Privacy Policy
Effective Date: 01/09/2025
Halo Sleep System (“Halo,” “we,” “our,” or “us”) operates the website www.halomattress.in (the “Service”).
This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our Service, as well as the options you have regarding your data.
By using our Service, you agree to the practices described in this policy. Unless otherwise defined here, terms used in this Privacy Policy carry the same meaning as in our Terms and Conditions, available at www.halomattress.in
Information We Collect
To deliver and enhance our Service, we may gather different types of information, including:
Personal Information
While using our Service, we may request personally identifiable details that allow us to contact or identify you (“Personal Information”). This may include, but is not limited to:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address (Street, City, State, ZIP/Postal Code, Country)
Usage Information
We also collect data about how the Service is accessed and used (“Usage Data”). This may include details such as:
- Your device’s IP (Internet Protocol) address
- Browser type and version
- Pages you visit on our Service
- Date and time of your visit
- Time spent on those pages
- Unique device identifiers
- Diagnostic data
Cookies and Tracking Technologies
Halo Sleep System uses cookies and similar technologies (such as pixels and scripts) to monitor activity on our website and store certain information to improve your experience.
What Are Cookies?
Cookies are small files that contain a unique identifier and are stored on your device.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our Service may not work properly if you choose to disable cookies.
Types of Cookies We Use:
- Session Cookies: Help us operate the Service effectively.
- Preference Cookies: Remember your settings and preferences.
- Security Cookies: Used to maintain the security of our platform.
How We Use Your Data
We use the information we collect for purposes such as:
- To deliver and maintain our Service
- To notify you about updates or changes
- To enable interactive features you choose to use
- To provide customer support
- To analyze performance and improve our Service
- To monitor usage patterns
- To detect and prevent fraud or technical issues
Data Transfer
Your data may be processed and stored on servers located outside your state, province, or country, where data protection laws may differ from your jurisdiction.
If you reside outside India and choose to share information with us, please note that we transfer your data to India for processing. By using our Service and submitting your information, you consent to this transfer.
Halo Sleep System will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy, and that no transfer of data occurs without adequate security measures in place.
Disclosure of Data
We may disclose your Personal Information in good faith when necessary to:
- Comply with a legal obligation
- Protect and defend Halo Sleep System’s rights or property
- Investigate potential wrongdoing related to the Service
- Safeguard the safety of users or the public
- Protect against legal liability
Data Security
We value the security of your information, but please understand that no method of electronic storage or transmission over the Internet is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.
Third-Party Service Providers
We may engage trusted third-party companies to assist with:
- Hosting and maintaining the Service
- Analyzing site performance and user behavior
- Providing customer support
These partners have access to your Personal Information only to perform these tasks and are contractually obligated not to disclose or use it for any other purpose.
Analytics
We use third-party tools, such as Google Analytics, to help us understand how our Service is used. Google may use the collected data to personalize ads within its own network.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which prevents your data from being shared.
For more details, visit Google Privacy Policy.
Links to Other Websites
Our website may contain links to third-party sites. Please note that we do not control and are not responsible for their privacy practices. We strongly recommend reviewing the privacy policy of every site you visit.
If you have any questions about this Privacy Policy, you can contact us at:
Email: info@halomattress.in
Phone: +91 62827 27010